Terms and conditions of sale
XCOM SARL
9 rue du petit Rhône, 13470 Carnoux en Provence, France
Email : info@xcom.fr
SIRET: 42153511300037
INTRA-COMMUNITY VAT number: FR55421535113
Host : FRANCE DNS
ARTICLE 1: GENERAL PROVISIONS
Our CYBERSECURITY, DIGICLOUD & MAROC IT MEETINGS events are organised by : XCOM
HEAD OFFICE
9, Rue du Petit Rhone
13470 Carnoux en Provence - France
Phone: +33 (0)4 42 70 00 66 - Fax: +33 (0)4 42 70 91 89
Email : info@xcom.fr
BRANCH
Shore 1 - RDC - Casa nearshore - Sidi Maarouf
20150 Casablanca - Morocco
Phone: +212 (0)5 29 04 42 99
The participant declares that he accepts these general terms and conditions of sale.
ARTICLE 2: DATES AND DURATION
The organiser reserves the right at any time to modifier the opening dates and/or duration of the event, to decide to extend or postpone it or to close it early if it deems this necessary for its smooth running, without participants being able to claim any compensation. If the FORUM does not take place due to force majeure or causes beyond XCOM's control, the sums paid by participants will be reimbursed in full.
ARTICLE 3: ADMISSION - TERMS OF PAYMENT
A participant's registration will only be validated after receipt of :
- The registration form, duly sealed and signed by post, scanned by email or by fax
- Payment of a deposit of 50% of the total amount including VAT.
The registration form constitutes a firm order. Once accepted, any participation binds the subscriber definitively and irrevocably.
ARTICLE 4: ADMINISTRATION
Once the registration has been validated, confirmation will be sent to the participant by email, together with the corresponding invoice.
ARTICLE 5: CLOSING DATE FOR ENTRIES
Payment of accommodation fees must be made in full at the time of registration by cheque or bank transfer made payable to "XCOM".
ARTICLE 6: PRICES
Prices do not include the cost of issuing administrative documents, personal expenses (porter fees, bar charges, tips, extras) or any services not mentioned in the description. All prices shown have been calculated on the basis of current tariffs and exchange rates. They may be subject to variations imposed by economic circumstances on service providers (tourist taxes).
ARTICLE 7: CANCELLATION
All cancellations will only be effective after receipt of a written notice (fax, e-mail, letter) to which receipt will be acknowledged. There will be no charge for cancellations if the participant is replaced. Cancellation is possible, free of charge, one month before the date of the event. After this date, the full participation fee (including accommodation) will be due.
In the event of cancellation less than 30 days before departure, please also inform us by telephone. The date of cancellation or amendment is calculated from the date on which XCOM receives your declaration by post. If this date falls on a weekend or public holiday, the next working day is decisive.
Cancellation of the service by XCOM for reasons for which you are responsible XCOM is authorised to cancel the service if it is forced to do so due to your malicious or negligent actions. In this case, XCOM will reimburse you the price you have already paid less the costs of preparing the file. Other claims are excluded. We reserve the right to charge cancellation fees depending on the planned departure date.
Force majeure, strike
Events of force majeure, measures taken by the authorities or strikes may lead XCOM to cancel the planned service. In such a case, XCOM will inform the participants as soon as possible and will endeavour to offer them a replacement solution of the same value. In the event that XCOM is reimbursed by its suppliers, participants will be reimbursed in full minus the administrative costs. In the event of cancellation fees being applied by its suppliers, XCOM will pass on these fees to the participants.
Minimum number of participants
A minimum number of participants is set for the service offered. If there are fewer participants than planned, XCOM may cancel the service in question no later than 21 days before the planned departure date. In this case, the price already paid will be refunded immediately. Other claims are excluded. Participants recognise the need for XCOM to cancel or propose a change in the price of certain services if the number of participants is insufficient. This is particularly the case if the interests of the participants so require or if compelling circumstances (strikes, accidents, bad weather, withdrawal of a service provider or any other fortuitous or unforeseeable event) force it to do so. XCOM may cancel the programmes or modify their execution without being obliged to compensate the participants in any way, as this is an external cause for which it is not responsible.
ARTICLE 8: PROGRAMME CHANGES
XCOM reserves the right, in particular in your interest, to modify or even cancel the service if unforeseen circumstances or unavoidable events so require. In such cases, XCOM shall endeavour to offer you a replacement solution of an equivalent standard. XCOM will inform you of any such changes as soon as possible.
Modifications by the customer: If you wish to make a modification, you must inform XCOM in writing by post, fax or e-mail. If the operation proves feasible, you will be responsible for any costs arising from the modification.
Replacement person: If you are unable to receive the service ordered, you are in principle entitled to have another person replace you. In this case, at least the following preconditions must be met:
- The replacement must be prepared to accept these conditions,
- The supplier also accepts this change,
- The replacement person meets all the necessary requirements (passport, visa, vaccination and health police requirements).
- The cost of additional work per file (80 euros) and other ancillary costs are payable by you or by the replacement person. When a replacement person becomes a party to the contract, you and this person are jointly and severally liable for payment of the price of the service. If the replacement person is appointed too late or is unable to take part because he or she does not meet the necessary requirements (legal regulations, etc.), the withdrawal is considered to be a cancellation.
Price changes after conclusion of the contract
In certain special cases, XCOM reserves the right to increase the agreed price. In particular, this may be necessary in the following cases:
- Supplier rate increases
- New official taxes
- Changes in exchange rates.
- Increase in official prices (e.g. value added tax).
In all cases where XCOM has to make an adjustment to the prices mentioned for the reasons given above, it will inform the participants of this no later than 3 weeks before departure. If the increase is greater than 10% of the price initially agreed, the participant has the right to cancel the booking free of charge within 5 days of receipt of our communication or to inform us in writing within the same period that he/she wishes to benefit from a replacement service of the same value.
Early cancellation of the holiday by the participant : If, for any reason whatsoever, the participant has to interrupt his/her stay, XCOM cannot refund the price.
ARTICLE 9: COMPLAINTS
If the reserved service does not correspond to the contractual agreements or if you suffer damage, XCOM's local representative and the supplier shall endeavour to find an appropriate solution within a reasonable period of time. Should this not be possible or should the proposed solution prove inadequate, you are obliged to ask the supplier to confirm the defects or damage in writing. However, they are not authorised to recognise any claims for damages. The supplier's complaint and confirmation must be sent to XCOM in writing no later than 4 weeks after the planned end of the holiday. XCOM may reimburse services if they have not been provided or have been provided incorrectly, insofar as the supplier has reimbursed XCOM.
ARTICLE 10: LIABILITIES
XCOM guarantees the following for its own offers: Serious selection and control of suppliers. XCOM acts as an agent for the suppliers, accommodation and other intermediaries required. XCOM's role is limited to forwarding bookings to these service providers. However, XCOM declines all responsibility in the event of non-performance by the service providers of any of the obligations described, with the exception of faults or non-performance resulting directly from the acts or omissions of XCOM's immediate employees. XCOM cannot therefore be held responsible for delays, flights or accidents beyond its control. Participants will be required to bear any additional costs arising from this, just as they will bear the costs and consequences of not being able to leave on the dates and at the times indicated. XCOM shall not be liable for any claims, damages and/or costs that may arise from bodily injury, accidents, death, damage to or loss of personal property, delays, missed connections, adverse weather conditions, strikes, acts of terrorism, war or any other cause unforeseeable at the time of departure or failure on the part of the participant to obtain the required documents (passport, visas, etc.) for the trip.
The participant may not under any circumstances be held liable for any indirect loss caused to a guest as a result of the performance of these conditions and in particular for loss of profit, loss of customers, loss of revenue, anticipated savings or any other economic loss. Any liability of the participant under these terms and conditions is limited to the amount due by the participant under the participation contract.
ARTICLE 11: REQUIREMENTS RELATING TO PASSPORTS, VISAS AND POLICE FORMALITIES
It is the responsibility of each participant to ensure that their travel documents are in order. If you are refused entry to or exit from a country because you do not meet the entry, visa or health requirements, XCOM is entitled to charge you the cost of cancelling your stay. The guidelines on cancellation charges will then apply.
ARTICLE 12: COMPETENT JURISDICTION
In the event of a dispute, the courts of the organiser's registered office shall have sole jurisdiction.
Terms and Conditions
XCOM SARL
9 rue du petit Rhône, 13470 Carnoux en Provence, France
Email : info@xcom.fr
SIRET: 42153511300037
INTRA-COMMUNITY VAT number: FR55421535113
Host : FRANCE DNS
ARTICLE 1: GENERAL PROVISIONS
Our CYBERSECURITY, DIGICLOUD & MAROC IT MEETINGS events are organised by : XCOM
HEAD OFFICE
9, Rue du Petit Rhone
13470 Carnoux en Provence - France
Phone: +33 (0)4 42 70 00 66 - Fax: +33 (0)4 42 70 91 89
Email : info@xcom.fr
BRANCH
Shore 1 - RDC - Casa nearshore - Sidi Maarouf
20150 Casablanca - Morocco
Phone: +212 (0)5 29 04 42 99
The participant declares that he accepts these general terms and conditions of sale.
ARTICLE 2: DATES AND DURATION
The organiser reserves the right at any time to modifier the opening dates and/or the duration of the event, to decide to extend or postpone it or to close it early if it deems this necessary for its smooth running, without participants being able to claim any compensation. If the FORUM does not take place due to force majeure or causes beyond XCOM's control, the sums paid by the participants will be reimbursed to them after deduction of their proportional share of the costs of its preparation.
ARTICLE 3: ADMISSION, PARTICIPATION CONTRACT - PAYMENT
The participation contract must be returned duly sealed and signed by post, scanned by email or fax. It takes the place of a firm order. Once accepted, any participation binds the subscriber definitively and irrevocably.
A deposit of 50% of the total amount including VAT must be paid when the contract is signed. The balance must be paid at least one month before the opening date of the event.
Stands will not be made available to partners until full payment has been received. In the event of non-payment by the due date, the organiser reserves the right to dispose of the reserved stand, although the partner will still be required to pay the full amount.
ARTICLE 4: NON-PAYMENT
Any failure to pay on the agreed due date will automatically and without notice give rise to annual interest of 3 % by way of compensation for loss of return on the capital of the unpaid debt. In addition, any payment not made within 8 days of formal notice sent by registered letter will be subject to a flat-rate increase of 10% by way of compensation for administrative costs caused by late payment.
ARTICLE 5: PRESENCE OF THE EXHIBITING PARTNER
The signing of a participation contract implies the obligation to occupy the stand or the allocated space at least 1 hour before the opening of the event and to leave it set up until the close of the event. Exhibiting partners are strictly forbidden to leave their stand before the close of the forum. Each partner is required to man its stand and be present between 9am and 7pm.
ARTICLE 6: FAILURE TO OCCUPY
The balance of the invoice remains payable by the partner in all circumstances. Stands or locations that have not been occupied by the day before the Forum opens may be allocated to another participant, without the previous participant who has not set up being able to claim any damages whatsoever or reimbursement of the sums paid.
ARTICLE 7: PROHIBITION ON TRANSFER OR SUBLETTING
Except with the prior written authorisation of the organiser, a partner may not assign or sublet all or part of the concession allocated to it.
ARTICLE 8: CANCELLATION CONDITIONS
The partner may cancel its participation in the Forum by notifying its withdrawal by registered letter:
- cancellation more than 6 months before the start date of the event: the partner is liable for 25% of the amount (including tax) of its participation
- cancellation between 6 and 3 months before the start date of the event: the partner is liable for 50% of the amount (including tax) of its participation, even if the space is relet.
- cancellation less than 3 months before the start date of the event: the partner is liable to pay 100% the amount (including tax) of its participation, even if the space is re-let. Requests to reduce the surface area of the stand are considered as partial cancellations and therefore have the same effects under the same conditions as a pure and simple cancellation.
ARTICLE 9: ALTERATIONS TO STANDS, DAMAGE, STAND INSTALLATION
Stands must be partitioned to a height of 2m. Installations, decorations, signs, etc. may not exceed the height limit of 2.m. The display or storage of goods, products or decorations made of materials that are spontaneously inflammable is prohibited. Wood that is not fireproofed in the mass must be covered with a fireproof product. Canopies are permitted provided they are non-combustible and supported by a network of metal fils spaced no more than one metre apart.
ARTICLE 10: INTERNET CONNECTION
Stands are supplied with an internet connection. The organiser declines all responsibility in the event of malfunctioning telephone lines and Internet connections.
ARTICLE 11: ACCEPTANCE OF THE STAND
The stands will be made available to the partners on the opening day of the event. The partner or its representative must be present on each stand at the time of reception. When taking possession of the stand allocated to it, the partner will be obliged to report any damage to the premises made available to it. This complaint must be made to the organiser on the day the partner takes possession of the stand; after this deadline, the partner will be billed for any repairs required.
ARTICLE 12: DETERIORATION, SPECIAL WORK
In the stands, it is forbidden to cut into or damage in any way whatsoever the partitions, floor or ceiling and any equipment supplied by the organiser. Any breach of this rule will render the partner fully liable for any damage, inconvenience to neighbours or accidents. Partners must behave correctly and refrain from any action likely to disrupt the event. In the event of deterioration or damage by the exhibitor during assembly, dismantling or during the event, the partner will be liable for the full amount of the invoice relating to the damage caused. The partner must be covered by professional civil liability insurance in order to be able to cover the cost of repairs and refurbishment following damage caused.
ARTICLE 13: SIGNS AND POSTERS
It is forbidden to place advertising panels or signs outside the stands at points other than those reserved for this purpose. In the event of an infringement, the organiser will have any items affixed in breach of these regulations removed at the partner's risk and expense and without prior notice.
ARTICLE 14: PROHIBITED PRODUCTS
Explosive materials and, in general, all dangerous or harmful products are not permitted. The operation of equipment, the installation or distribution of objects likely to cause a nuisance or danger to other exhibitors or visitors is prohibited.
ARTICLE 15: ADVERTISING
Leaflets may only be distributed inside the stands. Loud or microphoned advertising and soliciting are absolutely forbidden. Price advertising and the distribution of advertising objects are subject to the general regulations of ministerial decrees. It is forbidden to advertise any products other than those designated on the registration form. All advertising, either by means of mimes, clowns and other types of attractions, or by the use of sound equipment, is strictly forbidden.
ARTICLE 16: TAKEAWAY SALES ARE STRICTLY PROHIBITED
Any breach of these regulations will result in the immediate closure of the stand and the expulsion of the offender, without him being able to claim reimbursement of all or part of the sums paid for his participation, or any other compensation.
ARTICLE 17: SECURITY
The hotel provides a security service throughout the event. This security service in no way constitutes a guarantee against theft. Participants may hire additional security for their stand, subject to prior agreement with the organiser.
ARTICLE 18: INSURANCE
Under no circumstances may the partner be held liable for loss of profit, loss of customers, loss of revenue, loss of anticipated savings or any other economic loss, or for any other indirect loss. Any liability of the partner under these terms and conditions is limited to the amount due by the partner under the participation contract. The organiser has taken out professional indemnity insurance. The organiser is therefore covered for any personal injury or material damage caused by his fault. The exhibitor is required to take out, at his own expense, "civil liability" insurance to cover any damage he may cause to third parties through his own fault, and comprehensive insurance to cover the property he owns or has custody of in the event of theft, breakage or loss of the exhibits and, more generally, any movable property belonging to him. The organiser is deemed to be released from any liability and the partner and its insurer waive any recourse against it in this respect. The organiser declines all responsibility in the event of external events constituting a case of force majeure exonerating it from responsibility, such as in particular: fire, explosion, water damage, earthquakes, any cataclysm, natural disasters, as well as acts of terrorism, aggression, attacks and riots.
ARTICLE 19: AVAILABILITY OF PITCHES
Pitches will be made available to partners on the opening day of the event at 09:00. The stand will not be made available to the partner until it has paid all sums due.
ARTICLE 20: DISMANTLING OF STANDS
Exhibitors are informed of stand set-up and dismantling times in the logistics file, which must be consulted. Any equipment or documentation remaining on the stand after the scheduled dismantling time will be removed by the organiser at the exhibitor's expense.
It is strictly forbidden to move stands before the event closes. Until all stands have been moved, all partners are required to appoint a stand manager to prevent loss and theft.
ARTICLE 21: LIST OF PARTICIPANTS / WEBSITE / VISITOR FILES
A list of partners and participants will be published as well as a website presenting the event. The organiser accepts no responsibility for any unintentional errors or omissions that may occur in the catalogue or on the event website. The fichier of participants and guests is the exclusive property of XCOM.
ARTICLE 22: ORGANISATION OF GAMES
Games organised by the partner must be submitted to the organiser beforehand. The rules must be sent to the organiser at least one month before the opening of the event for validation. Any game that has not received the organiser's written agreement will not take place.
ARTICLE 23: APPLICATION OF THE REGULATIONS
Signing these rules implies unreserved acceptance. The partner hereby waives any right to legal action of any kind against the organiser.
ARTICLE 24: JURISDICTION, DISPUTES, LITIGATION
In the event of a dispute, the courts of the organiser's registered office shall have sole jurisdiction.